Summary
Results-driven technology leader with 10+ years of experience transforming engineering organizations and building high-performing teams. Led digital transformation initiatives at multiple $100M+ organizations across fintech, edtech, and enterprise learning platforms. Proven track record of scaling QA/DevOps practices, leading teams of 20+ engineers, and driving significant improvements in delivery metrics. Specializes in engineering and devops transformation, test automation, and fostering cultures of continuous improvement.
Employment History
Senior Director, Engineering at Reach Financial
April 2023 - Present
- Increased deployment frequency by 4x (quarterly to bi-weekly) through CI/CD pipeline modernization and automated test orchestration with GitHub Actions.
- Reduced lead time for changes by 38% (8 days to <5 days).
- Automated regression testing, reducing cycle time by 97% (4 days to 30 minutes) using Playwright and supertest.
- Developed Reach’s first automated incident response process using datadog incidents, pagerduty and slack.
- Led an agile transformation creating 4 autonomous product engineering teams.
- Introduced quarterly engagement surveys, driving continuous team health improvements.
- Manages a cross-functional team of 7 (3 SDETs, 4 full-stack developers).
- Optimized Salesforce deployment process, targeting weekly release cadence for H2 ‘24.
Senior Director, Engineering Operations and Quality at TopHat Monocle
September 2022 - April 2023
- Reduced critical incident MTTR (mean time to resolve) by 3 hours and high-severity incident resolution by 5 days.
- Optimized feature flag implementation, reducing technical debt by 29%.
- Gather DORA metrics for all 8 teams using sleuth.io and achieved 100% adoption by technical leads.
- Achieved NPS of 8+ for new engineering onboarding experience.
- Built and led a team of 7 (4 SDETs, 3 QA Analysts).
Technical Skills
Languages & Frameworks
JavaScript, Python, Playwright, Cypress, Jest, PACT, Pandas
Cloud & DevOps
AWS, CI/CD, Docker, Kubernetes, Git, GitHub Actions
Leadership & Process
Agile/Scrum, DORA Metrics, OKRs, Engineering Management, Team Building, Strategic Planning
Tools & Platforms
JIRA, Confluence, Salesforce, LaunchDarkly, Sleuth.io, Percy.io, Datadog, Postman